Need help? We've got you.
Most answers are already in the Crew. Check here first before reaching out.
Common Questions
Quick answers to the questions Zoop Crew agents ask most.
How do I access my training recordings?
Log into the Zoop Crew Community at me.zoopbenefits.com, go to the Training channel — all recordings are posted there after each session.
When are live training sessions?
Bold OS is every Tuesday. Live Agent Training runs Tuesday, Thursday, and Saturday. Check the Training channel for exact times.
How do I book time with Robert or Steve?
Use zoopbenefits.com/bookrobert or zoopbenefits.com/booksteve. If you need both, go to zoopbenefits.com/book-zoop-team.
Where do I find my sales tools and talk tracks?
Everything is organized on the Zoop Crew Start Here page at zoopbenefits.com/zoop-crew-training.
Who do I contact for operational questions?
Email [email protected].
What is Bold OS?
Bold OS is Zoop's proprietary 12-week sales methodology — built around neurochemical selling, the SFW framework, and the five financial problems your clients don't know they have. It's the system behind every Zoop agent's approach.
I'm brand new — where do I start?
Go to zoopbenefits.com/zoop-crew-training. It's built for you — step-by-step checklist, all resources in one place.
Still need us?
We're here. Reach out and we'll get back to you.
Zoop Benefits · [email protected]